Privacy Policy

Overview

This Privacy Policy applies to the website of Andrea Pakula MD, MPH, FACS (“we,” “us,” or “our”), located at drandreapakula.com. We are committed to protecting your privacy and being transparent about how information is handled when you visit this site.

This website is informational in nature. We do not operate an online patient portal and do not collect protected health information through this site. All clinical inquiries, appointment requests, and medical communications are handled by phone through our office.

Information We Collect

We collect two categories of information when you visit this website:

• Information you provide voluntarily — This website does not include contact forms or online scheduling. The only voluntary action available is clicking the phone number link to call our office. No personal data is submitted through the website itself.
• Information collected automatically — Like most websites, our server and any analytics tools we use may automatically collect certain technical information when you visit, including your IP address, browser type and version, operating system, referring URL, pages visited, and time and date of your visit.

Cookies and Tracking

This website may use cookies and similar tracking technologies to understand how visitors use the site and to improve performance. A cookie is a small text file stored on your device by your browser.

We may use the following types of cookies:

• Essential cookies — Required for the site to function correctly. These cannot be disabled.
• Analytics cookies — Help us understand how visitors interact with the site, such as which pages are most visited and how long visitors stay. This data is aggregated and anonymous.

You can control or disable cookies through your browser settings. Disabling cookies will not affect your ability to view any content on this site.

How We Use Information

Automatically collected technical information is used solely for the following purposes:

• Monitoring and improving website performance and stability
• Understanding which content is most useful to visitors
• Diagnosing technical issues
• Protecting the site against malicious traffic or security threats

We do not use this information to identify individual visitors, build profiles, or target advertising.

Information Sharing

We do not sell, rent, or trade your information to third parties. We do not share your data with advertisers. Information may be shared in the following limited circumstances:

• Service providers — Third-party vendors who assist with website hosting, analytics, or security. These providers are contractually obligated to use your information only to perform services on our behalf.
• Legal compliance — When required by law, court order, or other legal process, or when necessary to protect the rights, property, or safety of our practice, our patients, or others.

Medical Information and HIPAA

This website does not collect, transmit, or store any protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). No medical history, diagnosis, treatment information, or insurance details are submitted through this site.

All communications involving your health or medical care take place directly with our office by phone and are handled in accordance with applicable federal and state privacy regulations, including HIPAA.

Third-Party Links

This website contains links to third-party websites, including Adventist Health Simi Valley and social media platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

Children’s Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information through this site, please contact us and we will take appropriate steps to remove it.

Data Security

We take reasonable technical and organizational measures to protect the information collected through this website against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding personal information, including the right to access, correct, or request deletion of data we hold about you. Since this website collects minimal data and none of it is tied to your identity, these rights are unlikely to apply in most cases. If you have a specific concern, please contact us using the information below.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information as defined under the CCPA.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of the page. We encourage you to review this page periodically. Continued use of this website after any changes constitutes acceptance of the updated policy.